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This paper aims to describe the Recovering Citizenship Learning Collaborative (RCLC), a training, consultation and implementation effort for 13 local mental health authorities and two state hospitals.

The learning collaborative used a Recovering Citizenship approach, which holds that recovery occurs in the context of people’s lives in their communities and society, that is, their citizenship. The RCLC was implemented by the Connecticut Department of Mental Health and Addiction Services (DMHAS) in the USA and the Yale Program for Recovery and Community Health along with lived experience leaders. The RCLC supported system change through training DMHAS staff on concepts of recovery and citizenship and developing agency action plans, with the long-term goal of improving citizenship-oriented care at the agency-level and recovery and citizenship-related outcomes for people receiving services.

Lessons learned include the importance of assessing organizational readiness for change, addressing leadership investment and attention to systemic barrier, and offering tools to promote structure and accountability. Next steps are supporting agency action plans through technical assistance, state-wide educational offerings and a resource library.

Systemic barriers are considerable and must be addressed before system transformation is possible.

The authors are hopeful that the RCLC has been part of overcoming those challenges and can be a tool for building foundations for improving citizen practices and people’s citizenship-related outcomes.

Next steps are sustaining agency action plans, ongoing agency-specific technical assistance, ongoing state-wide educational offerings and a resource library.

The RCLC has provided tools and supports to build the foundation for improved citizenship practices and client outcomes at the multiagency system level.

Numerous studies have shown that community service during adolescence is associated with positive youth outcomes and future civic engagement (Reinders and Youniss, 2006; Yates and Youniss, 1996). However, less is known about the ways in which students participate in and perceive intermittent, noncurricular community service. The purpose of this study is to examine seventh and eighth grade students' (N = 22) experiences during a common school-wide community service event: the canned food drive.

Data include students' journal responses to questions about the food drive including their feelings about the event, learning that took place, positive parts of the drive and challenges. An inductive qualitative analysis was used.

Analysis of students' responses revealed that most students perceived themselves and their classmates as being very helpful to the community and described feeling happiness and pride from the event, even when participation was minimal or nonexistent. While some students reported awareness of poverty and inequality after the food drive, many of their comments about those receiving the donations included deficit-oriented terminology and cognitive distancing by positioning those experiencing food insecurity as “the other” and different from themselves.

Findings highlight the benefits and shortcomings of community service, as class biases and surface-level ideas about helping may be unintentionally reinforced. Recommendations to address these issues are discussed.

Given the prevalence of community service in schools, qualitative research is needed to understand firsthand how students experience these events.

The purpose of this paper is to explore the extent of the urban tourism literature that uses the systems approach to outline its research trajectory and detect its trends. Urban tourism is a complex phenomenon whose complexity increases at the very moment it interacts with complex environments. To deal with this kind of issues, urban tourism-related authors have used different approaches, with the systems approach being one of the best alternatives for its understanding and study.

A systematic literature review was conducted using two sets of keywords related to urban tourism and systems approach. Scopus, ScienceDirect and Web of Science databases were used for the peer-reviewed literature search. After filtering processes were applied, 29 publications were retained for the analysis.

This paper provides a significant overview of the existing publications regarding this topic. A theme of common interest and trends for future investigations were detected. Based on the findings, future works to be developed with the use of the systems approach, and its tools are proposed.

This review gives promising evidence on that the use of the systems approach for future urban tourism studies is a viable alternative to the application of other dominant approaches, to manage the complexity, diversity and dynamism of the urban tourism and of its environment, which is nowadays addressed as Smart. Then, the paper seeks to foster the use of systems approach and its systemic tools for the understanding and study of urban tourism as a complex system.

The DIT-ACHIEV Model recognises that tourism is an important source of revenue, investment and employment throughout Ireland. It is particularly important in rural regions, given the unique selling point provided by the beauty and character of rural Ireland that must be managed correctly and in a sustainable manner to ensure its success and longevity. Tourism's impacts (direct and indirect) on areas such as the environment, transport, regional planning, business and trade mean that policies and plans must be coordinated and integrated to avoid one area of policy pressurising or hindering the success of another.

The main thrust of this chapter is on learnings from piloting the Model, which is an indicators-based tool for evaluating the state of tourism in a destination. In developing appropriate methodologies, a variety of innovative research approaches have been tested and the resultant efforts to reach appropriate and valid results in each instance are the focus of this chapter. All of the research tools require local participation in varying degrees from volunteers, residents, students, businesses, organisations, etc. In some instances, these processes have proven to be highly successful; in others, more challenging. One of the key outcomes of developing the methodologies is increased learning in the area of local agency empowerment/facilitation. These are lessons that can be transferred in a practical and real way to any local-level tourism research project.

There is a rich literary tradition of depicting human-dwelling places (usually houses) as living bodies, stretching from the Middle Ages to contemporary fiction. On several occasions, the interaction between the characters in these works and the house-body entity described has taken the form of a digestive journey. Rooms come to symbolise mouths, kitchens and even bowels, and sometimes the human body and mind are gradually incorporated into the external architectural space. This chapter examines two literary works in which this occurs – the ‘House of Temperance’ in Spencer's The Faerie Queene (1590) and Shirley Jackson's novel The Haunting of Hill House (1959). These two examples, from two very different literary traditions (Renaissance allegorical and modern Gothic horror respectively) show the fine line between revelation and horror, how spatial materiality and meaning are flexible and how a building may transform the character within it both psychologically and physically.

Greater parental monitoring is commonly associated with reduced delinquent behavior in adolescents, yet less is known about the extent to which parental monitoring behavior changes after a child is arrested for the first time. The present study examines the extent to which mothers’ monitoring behaviors (i.e., parental monitoring knowledge and effort) change in association with juvenile recidivism after their sons’ first arrest, operationalized through both youth-reported recidivism and official re-arrest records. Mother–son dyads (total N = 634) across three states were interviewed in two waves over 30 months following the youth’s first arrest. Mothers who reported both more monitoring knowledge and effort at Wave 1 had sons who self-reported less recidivism and were less likely to be re-arrested at Wave 2. Repeated sons’ re-arrests were associated with a change in mothers’ monitoring behavior, as both parental knowledge and parental effort significantly increased from Wave 1 to Wave 2 when youth have been re-arrested more than once, relative to youth who had never been re-arrested. No change in monitoring behaviors were observed in association with youth-reported recidivism, and mothers who stated an intention to change their monitoring habits at Wave 1 did not necessarily do so by Wave 2. The findings point to the ability of parents to modulate their monitoring behavior to respond to chronic juvenile offending. This provide an opportunity for practitioners to work with parents to improve their monitoring skills, to ensure rehabilitative gains that result from justice system intervention are maintained in the home via parental monitoring.

As the field of history expands with each passing decade, so does the number of reference works on historical events. Many fine reference works have been released in recent years, and the following is an annotated list of some of those that librarians ought to consider purchasing. The materials included were published in the decade beginning with the American Bicentennial. The scope of the bibliography is also limited to certain subjects deemed appropriate by the author, and excludes a number of excellent works that were considered too limited (bibliographies of individuals, for example), even though they might well be proper purchases for a library's reference collection. Also excluded, generally, are those works that are revisions of earlier works. The range of subjects included within the larger context of “American history” is somewhat dependent on the materials actually published, and the author has attempted to select only those materials that have received favorable reviews.

Unicorn and STILAS are multiuser client/server systems developed in and for the Unix environment to automate all aspects of information management, from cataloging and authority control to intelligent access of non‐SIRSI databases. In keeping with the client/server concept, SIRSI has introduced a graphical user interface (GUI) to Unicorn and STILAS. The SIRSI system provides a path to information both inside and outside the library. SIRSI provides a standard interface, an “Intelligent Interface” client to diverse database systems and other vendors' library automation systems. SIRSI's Reference Database Managers provide an intelligent connection to locally mounted reference databases. SIRSI's VIZION, a stand‐alone desktop client, provides an automatic graphical user interface to hundreds of online sources of information and services available through the Internet and via modem. Furthermore, SIRSI has recently introduced WebCat, which facilitates mounting and access to the complete catalogs and other services of libraries over the Internet's World Wide Web.